ParadoxLabs: Magento upgrade and migration agency profile
ParadoxLabs is a Lancaster, Pennsylvania eCommerce agency that, on its own site, states it started in 2002 and is a certified Bronze Adobe Solution Partner and a Gold Member of the Magento Association. It fits 2.4.x upgrade work where the risk sits in checkout, because ParadoxLabs publishes and maintains its own Magento payment modules, including Authorize.Net CIM, CyberSource and Stripe.
ParadoxLabs' own site states the company started in 2002 and works from Lancaster, Pennsylvania, listing PO Box 1296, Lancaster, PA 17608 and the phone number 717-431-3330. The same site shows ParadoxLabs as a certified Bronze Adobe Solution Partner, a Gold Member of the Magento Association, a Hyvä Silver Partner, a Mage-OS Silver Partner, a Google Partner and a BigCommerce Partner. ParadoxLabs sells its own Magento modules through a store on paradoxlabs.com, nine in total, including Authorize.net CIM, CyberSource Payments, Stripe Payments, Clover Payments, Carat Payments and Fiserv Payeezy for Magento 2, alongside Adaptive Subscriptions. Its service pages cover Magento development, support, optimisation, Hyvä theme work, ERP and CRM integration, custom extensions and a Magento 2 Starter Package, and state that work is not outsourced to external teams. scandiweb publishes and operates this directory and is ranked in it.
1 The facts
What is published
2 Strengths
What this agency is set up for
On its own site, ParadoxLabs publishes prices for the modules it maintains, with Authorize.net CIM for Magento 2 and CyberSource Payments for Magento 2 free, Stripe Payments and Clover Payments for Magento 2 at $279, Carat Payments at $679 and Adaptive Subscriptions at $699, and it also lists two Authorize.Net CIM builds for the original Magento. Its support page describes managed Magento Open Source and Adobe Commerce agreements with a set number of monthly hours from certified developers, opened by a website code audit, a code repository, a production deployment and a development site, then covering security patch installation, version updates, bug fixes, site speed optimisation and minor feature enhancements. Help desk hours are published as 8:00am to 5:00pm EDT with a 24/7 support portal.
3 Fit
When to pick, and when not
Pick them when
Pick ParadoxLabs when a 2.4.x upgrade carries its risk in checkout. Adobe Commerce 2.4.6 regular support ended 11 August 2026 with extended support running to 31 August 2027, and 2.4.7 regular support ends 31 May 2027, so merchants on those releases are scheduling upgrades now. ParadoxLabs publishes and maintains the Authorize.Net CIM, CyberSource, Stripe, Clover, Carat and Fiserv Payeezy modules a US merchant may be running through that upgrade.
Look elsewhere when
ParadoxLabs documents Magento, Adobe Commerce, BigCommerce and Shopify service lines from a single Lancaster, Pennsylvania base, and its help desk hours are published as 8:00am to 5:00pm EDT, so a programme needing cover across European and Asian launch windows is a different shape of engagement. Team size is not published on paradoxlabs.com, so a buyer running several parallel workstreams should ask for headcount and named roles up front.
4 Categories
Where this agency is ranked
5 Questions
Common questions
Where is ParadoxLabs based and when did it start?
ParadoxLabs states on its about page that the company started in 2002 and works from Lancaster, Pennsylvania. Its site lists PO Box 1296, Lancaster, PA 17608 and the phone number 717-431-3330, and gives help desk hours of 8:00am to 5:00pm EDT with a 24/7 support portal. Team size is not published on paradoxlabs.com.
What Magento extensions does ParadoxLabs publish?
ParadoxLabs sells nine Magento modules through the store on paradoxlabs.com. Named for Magento 2 are Authorize.net CIM and CyberSource Payments, both free, Stripe Payments and Clover Payments at $279, Fiserv Payeezy at $279, Carat Payments at $679, and Adaptive Subscriptions at $699. Two Authorize.Net CIM builds for the original Magento are also listed there.
Is ParadoxLabs an Adobe partner?
ParadoxLabs' own site shows the company as a certified Bronze Adobe Solution Partner and a Gold Member of the Magento Association, alongside Hyvä Silver Partner, Mage-OS Silver Partner, Google Partner and BigCommerce Partner badges. Partner tiers are set by the programmes that award them and change over time, so a buyer should ask ParadoxLabs to confirm current status in writing.
What does a ParadoxLabs support agreement include?
ParadoxLabs describes managed Magento Open Source and Adobe Commerce support agreements with a set number of monthly development hours from certified developers. Setup covers a website code audit, a code repository, a production deployment and a development site. Ongoing work covers security patch installation, version updates, bug fixes, site speed optimisation and minor feature enhancements, with monthly hours scalable up or down.
6 Sources